Privacy Policy for Customlayers.in
Last Updated: November 22, 2023.
1. Introduction
Welcome to Custom Layers Website, operated by customlayers.in. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a. Personal Information: When you create an account, make a purchase, or engage with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
b. Usage Information: We collect information about how you interact with our website, including the pages you visit, the products you view, and the actions you take.
3. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and providing order updates.
b. Customer Support: Your information helps us respond to your customer service requests and support needs more efficiently.
c. Communication: We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt-out of promotional emails at any time.
4. Payment Security
a. Secure Payments: We use industry-standard encryption technology to protect your payment information during transmission.
b. Payment Processing Partners: We work with trusted payment processing partners to securely handle your payment information. We do not store your payment details on our servers.
5. Order Cancellation
a. Cancellation Window: Users can cancel their orders within 6 hours of purchase through their account dashboard.
6. Refund Policy
a. Refund Eligibility: Users are eligible for a refund within 6 hours of the product being shipped.
b. Refund Process: To initiate a refund, contact our customer support team. Refunds will be processed within 2-4 business days.
7. Third-Party Services
a. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
b. Third-Party Services: We may use third-party services, such as analytics tools, to improve our website’s performance and user experience.
8. Security Measures
a. Data Security: We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Updates to Privacy Policy
a. Policy Changes: We may update this Privacy Policy from time to time. It is your responsibility to review this page periodically for changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@customlayers.in.
Thank you for choosing us!