Frequently Asked Questions
Got questions? Find quick answers to common queries about our products, shipping, and customization options here!
Our mobile skins are created using advanced 3D texture printing technology, providing a unique and premium look to your device
We use cutting-edge 3D texture printing technology to enhance the visual appeal of our mobile skins. This technology adds depth and realism to the design, making your device stand out.
We offer skins for a wide range of popular mobile devices, including smartphones and tablets. Check our website for the latest list of supported devices.
We partner with top delivery companies to ensure fast and secure delivery. Depending on your location, you can expect your order to arrive within 4-7 days. You can track your order in real-time.
We collaborate with renowned delivery companies to ensure the safety and prompt delivery of your mobile skins. Our partners include DTDC, Delhivery.
Our customer support team is available 24/7 to assist you. You can reach us through the “Contact Us” page on our website or by emailing [support@customlayers.in].
We have a hassle-free refund policy. If you are not satisfied with your purchase, we will refund your payment within 6 hours of your request.
To request a refund, simply contact our customer support team with your order details and reason for the refund. We will initiate the refund process promptly.
In the rare event that your product arrives damaged, we sincerely apologize for the inconvenience. Please contact our customer support team immediately with photos of the damaged item, and we will process a replacement or refund without any delay.
Unfortunately, we do not offer returns or exchanges for products other than in cases of damage. However, we understand the importance of customer satisfaction, and if your product arrives damaged, we will gladly process a refund for you. Please contact our customer support team immediately with photos of the damaged item, and we will initiate the refund process within 6 hours.
Feel free to adjust the wording to better align with your specific policies and preferences.